Very efficient staff. Loved the view we had from the Bluff Spender.

Easy reservation process great communication about payments and directions beautiful view!!

So thankful for how clean it was. towels and bedding smelled clean - so great!

We really enjoyed the cabin and appreciated the deals available through staying with Hearthside. Also, when we had a small accident and damaged a driveway guardrail, we were not charged for the repair. This was relieving and gracious of the agency.

Nothing but good things to say!! Any and all communication with your staff was professional and warm at the same time. Like we were talking with family members that ran a successful business. We really appreciated the alt directions on the website and the different ways of getting around the traffic on the strip. We are in town for the Park and maybe a nice dinner and found this to be Extremely useful in avoiding the crowds and traffic that we wanted no part of. The cabin, (Bluff Splendor) was great. SUPER clean, we have stayed with a variety of other cabin rental companies and this was by far the cleanest cabin we've ever had upon arrival. It was homey and the perfect for the two of us. We are planning on returning to the area with our kids later in the year and will be looking to stay with Hearthside Rentals. Great job guys!

The service was great! Loved bluff splendor and we plan to return to the cabin!

It was a perfect cabin with a wonderful view of the mountains. It was a perfect get away.

Everything was amazing! Cabin was lovely and well maintained. We had a wonderful time!

Wi love buff splendor cabin wi give you 1000.🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟💫💫💫💫love love

Handled my request perfectly. Our cabin was excellent and just what I had requested when I made my reservation.

Very nice cabins, allwas clean and easy direction to the cabin

I was very well pleased ! My husband and I enjoyed are stay tremendously ! We will definitely be back again soon . You meet all our expectations the view was beautiful and the cabin was everything we expected !! Thanks so much we will be back 😊

Everything was wonderful! We will be back! Good views, clean and homey!

Lovely cabin and beautiful view. Great location. Communications with staff were great - they were very helpful.

Very nice experience....2nd time staying at Bluff Splendor. Nice Cabin

We loved our stay at Bluff Splendor. The cabin was absolutely perfect and well taken care of. With the amazing views, it made leaving extremely difficult, even for other fun plans. Our only suggestion for improvement is a routine visit up to the cabin to replace towels. We stayed for 5 nights and had to make the drive in to town to get replacements ourselves. While this is only a minor complaint, it would serve as a great addition to the experience already provided.

It was wonderful. The peace and quiet is what we were needing and this cabin let us get that. Perfect size, all the amenities were nice, and promptness of getting the hot tub working again. The view was incredible! A cabin I will rent again. Everyone we came in contact with were pleasant and helpful.

The cabin was well kept. When we had problems with the wifi, someone was sent out quickly to fix the problem. Overall, we had a great time and we will definitely use Hearthside Cabin Rentals in the future.

Cabin was awesome. Views were spectacular. The only problem was turning into the cabin. Was nearly impossible. First night we went down the hill and backed up into the driveway. If someone is at the cabin below there's no way to do that. After we returned home I read on the riser ridge (cabin below) vrbo site that they recommend that if you stayed there to block the driveway so people in bluff splendor can not turn around there and thats exactly what the people did preventing us from turning around which would have been so helpful. I find that very rude on their part. We ended up parking off the side of the road up the hill. Not an easy task when leaving and dragging all of our belongings up that hill. I would recommend this cabin but would let them know of the parking situation.

Everything was perfect. Everything we needed was provided. Awesome view, the driveway was challenging.

Everything was beautiful the cabin was clean and perfect the only thing that we had problems with was the driveway was hard to get in and out of.

We arrived and had no issues getting access to the cabin. Everything was very clean and in good working order. The view was breath taking. I'm just sad we couldn't spend more time there.

Nice clean cabin, easy check in and out,excellent service. thank you

The cabin was wonderful, the view was awesome! Cabin was neat and clean upon arrival-well supplied and all in working order. Great experience. (Except for the nightmare of a driveway-would recommend Short wheel base vehicle with High clearance and 4WD).

The cabin was as described. Clean and an absolutely amazingly view. However The driveway getting into the cabin was an absolute nightmare. Location was great and the service we received when we checked was awesome.

Very easy to book, no minimum night requirements. Feels like a home away from home!

Me and my new wife had a great time and we definitely plan on coming back.

Our stay with Hearthside Cabin Rentals was wonderful. The cabin was gorgeous. The staff was kind and helpful. We will be back!

We were there when Gatlinburg burned. Overall we loved everything. Beautiful views. We only wish the drive way to bluff splendor was more accessible. Thank God the cabin on the end was empty for us to turn around to get into our parking space. Otherwise I'm not sure how we could have done it. Giving a 3 on maintenance for driveway only, otherwise everything else was great!

The renting process was simple and organized along with excellent customer service. The cabin itself was accurately represented and the view exceeded my expectations.

The cabin was a little dated but charming and clean. The view from the porch was incredible. The only negative comment I had about our stay was the parking situation. We stayed in the Bluff Splendor cabin which has a difficult lane to pull into. The person at the next cabin down pulled their car up to the end of the their lane which gave us barely enough room to pull down and back into our spot. On our way out we had to pull down until we were nose to nose with their Silver Volkswagen and then had to back all the way up to one of the others cabins that had enough area to turn around in their parking. Only suggestion would be to request that next cabin down's residents pull their vehicle down near their cabin rather that intentionally making it difficult for the tenants at Bluff Splendor.

I don't think I could have picked a better cabin then the bluffs, it was truly breath taking! The only thing I'd have asked different would be the freedom pass, I have a computer but no printer so the value of the offer was lost to me. (the cabin and the view made up for it 10x) you guys are the best! Thank you!

Great view! Would stay again. I wish the view from the hot tub wasn't blocked by the railing though.

Cabin was great, beautiful views. Trying to park a truck in the driveway was very hard especially when there's a car parked at the other cabin driveway that were suppose to turn around in. Oh hot tub didn't seam very hot I couldn't figure out how to make hotter.

Great View and accommodations . The ladies in the office was friendly and very helpful. We will be back

The reservation process could not have been simpler. The communication was excellent, from reservation information to access into the cabin, to checkout procedure. I was somewhat concerned because this was a last-minute booking, but there were no problems whatsoever. The directions to the cabin were clear and accurate. As far as the cabin itself, the view was breath-taking. The covered porch with rockers and porch swing were ideal to take in the view. We did not use the hot tub nor the garden tub so cannot speak to that. I did find a live "mountain scorpion" in the bathroom sink soon after arrival, but other than that no other critters. The bed slept comfortably. Because of the size of the cabin, it would not accommodate more than two people very comfortably, but for a couple it was adequate. We stopped at the grocery on the way in and were prepared with enough food for the entire stay so we never left the cabin. Total relaxation! Thank you for a beautiful experience.

We've stayed at this cabin three times now and it has always been good to us. 🙂 This has the best views, which is why we have decided to come back to the same cabin each time. The only issue we have come across (hasn't happened until this third stay actually) was parking and if someone is staying in the cabin at the end of the road. It can be difficult to turn around.

The directions to the cabin could have been more clear. The low shoulders and potholes at the driveway should be fixed. It requires a person outside providing guidance to avoid becoming stuck. Directions say to go to the end of the road to turn around before proceeding into the drive which is angled to be approached from that direction. However, the people renting the end cabin always parked their car in the middle of the turn around. I must have generated 10,000 miles worth of water to my clutch working around these problems.

The cabin was beautiful! Bed was comfortable. Overall we really enjoyed our stay. The only problem we had was with the cabin down from us. We had to turn around in their driveway to get into ours. After the first night they parked at the top of their cabin so we couldn't turn around. That made it difficult to get in and out but we made due! We would love to come back sometime!

Breathtaking view!! We enjoyed our week-long stay more than anticipated. The hot tub is so relaxing. Everything we needed was provided. Peaceful and tranquil. We'll be back.

Very easy express check in process and awesome cabin. Pleasant staff made our visit feel stress free. Excellent job.

The cabin was in great shape. We had so much fun.

We stayed in a beautiful and well-maintained cabin! Easy to reserve and check in/out. Staff is always very helpful. Overall a great experience. We have stayed with Hearthside 3 times now and have never been disappointed!

The cabin was very clean and well stocked. The employees were very nice and helpful. The pictures of the cabin were accurate and updated. All in all a great experience.

We really enjoyed our experience overall! My only recommendation on how to improve would be to offer higher quality towels.